AI Automation in the Enterprise: Best Tools, Prices, and Comparison (2026)
Have you heard about AI automation and are wondering if it makes sense for your business? Don’t worry, I’m not going to sell you a course or services. In this blog, you’ll learn what platforms you can use, what their advantages, disadvantages are, and how much they cost.
What is AI automation?
Process automation is not a new concept. Companies have been using various systems for years that save them time – such as CRM, invoicing software, or mailing tools.
However, what is AI automation different?
In simplicity – you involve an "intelligent" component in the entire process, which you can provide with data, goals, or tasks, and it thinks and makes decisions based on your requests. Often, it can partially replace human work..
Example from practice: AI in customer support
Imagine a situation when a customer contacts you for assistance.
Once, the only option was a response from a human operator. However, today an AI can be integrated into the process, which recognizes common questions, responds immediately, or performs necessary actions – for example, changing an order or canceling a reservation.
If it cannot handle the request, it connects the customer to a live operator.
This way, you canreduce support workload by tens of percent and save time and money. Of course, this is not free – you can read about how the integration with APIs of large language models works and what tokens arein this article.
TOP tools for AI automation
1. N8N
https://www.youtube.com/embed/46fd56yw-8Y?showinfo=0
n8n.io is among the most popular open-source tools for creating automations.
It allows connecting various applications, APIs, and services without the need for programming.
Due to the huge community, you will find hundreds oftemplates that you can customize – for example, automatic email sending, order processing, or report generation.
Advantages:
- Open system – you can host it yourself
- Large community and many examples
- Flexibility and control over data
Disadvantages:
- Requires technical knowledge for complex scenarios
Price:
Free (self-hosted) or from 20 € per month (cloud version)
Suitable for:
Small teams, startups, and developers who want to keep processes under control
2. OpenAI Agent Builder
https://www.youtube.com/embed/44eFf-tRiSg?showinfo=0
A new tool directly from OpenAI that allows you tocreate your own AI agents without the need for programming.
Each agent can access documents, APIs, databases, or other data sources.
This allows it to independently answer questions, generate content, process data, or perform tasks according to your instructions.
If you already use ChatGPT, the Agent Builder allows you to connect AI directly with your business processes – for example, CRM, internal systems, or your website.
Advantages:
- Native integration with ChatGPT
- Easy to create AI assistants
- Possibility to connect to external sources
Disadvantages:
- The platform is still in development
- Fewer integration options than with N8N or Make
Price:
Part of the subscriptionChatGPT Plus (from 20 USD/month)
Suitable for:
Companies that want to utilize AI within the OpenAI ecosystem – such as marketing, support, or automating internal processes
3. Make / Zapier
https://www.youtube.com/embed/S3L1Kw087JI?showinfo=0
Make.com and Zapier.com are visual tools for connecting applications – such as Gmail, Slack, HubSpot, WordPress, and thousands more.
With a drag-and-drop interface, you can create even advanced automations without any coding.
If you want to connect several marketing tools, CRMs, and internal spreadsheets, this is the fastest way to get started.
Advantages:
- Extremely easy to use
- Thousands of ready-made integrations
- Quick implementation without a developer
Disadvantages:
- Higher price with larger volumes of tasks
- Less flexibility than open-source solutions
Price:
Make from 9 € per month, Zapier from 29 USD per month
Suitable for:
Marketing and sales teams that need to connect multiple tools without IT department involvement